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SPL Internal Stakeholder Survey

Thanks for clicking that link!
Denim & Steel Interactive is conducting design research as part of the SPL website replacement project that's just starting.
As an employee or volunteer, your perspective and insights will help us understand how to best serve patrons and advance the library's mission.
This survey takes about 20 minutes to complete. Your progress is saved as you go, so you can return using the same browser to pick up where you left off. If you can't finish the survey, we'll still get value out of the answers you can fill in.
This survey will be open until end of August 15.

Your Role

What is your role at the library?

How long have you worked/volunteered at the library?

How would you informally describe your day to day work at the library?


Patron Experiences

What are the 3-4 most common types of patron requests that the library can help with?

Similarly, what are the most common types of patron requests that the library cannot help with?

What comments or feedback have you heard from patrons about the current website (good or bad)?


Understanding the Library

How do you hope a new website will improve the library experience?

What do you think are the biggest strengths of the Squamish Public Library?

What one thing do you wish people knew or understood about the library?

For you, what's the best thing about living in Squamish?

What one person should we definitely talk to as we try to understand the library?

Are you interested in a 20 min follow-up interview over video call?

Are you interested in a 20 min follow-up interview over video call?
A
B
C